This Privacy Policy describes how Custom Copper & Sheet Metal Roofing ("we," "us," or "our") collects, uses, and shares your information when you visit and interact with our website, ccsrm.com (the "Site").
Information We Collect
We collect information to provide and improve our services to you. The types of information we collect include:
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Automatically Collected Information: When you visit our Site, certain information is automatically collected by our website platform (Wix). This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits. This data helps us understand how visitors use our Site and allows us to improve its functionality.
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Information You Provide Voluntarily: We collect information you directly provide to us through the contact form on our Site. This may include your name, email address, phone number, project address (street, city, zip code), and details about your roofing project, such as the type of project, the age of your current roof, and your project status.
How We Use Your Information
We use the information we collect for various purposes, including:
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To respond to your inquiries and provide you with information about Custom Copper & Sheet Metal Roofing services.
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To understand your roofing needs and provide accurate quotes for metal roofing projects.
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To improve our website and services.
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To communicate with you about your inquiries or projects.
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To send you marketing and promotional communications, if you have opted in to receive them.
How We Share Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
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Service providers who assist us in operating our website and providing our services (e.g., website hosting, analytics).
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Law enforcement or government agencies if required by law or to protect our rights.
Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is completely secure, so we cannot guarantee absolute security.
Your Choices and Rights
You have certain rights regarding your personal information. Depending on your jurisdiction, these rights may include:
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Access: You can request access to the personal information we hold about you.
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Correction: You can request that we correct any inaccurate or incomplete information.
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Deletion: You can request that we delete your personal information, subject to certain exceptions.
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Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in those communications.
To exercise any of these rights, please contact us using the contact information provided below.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Custom Copper & Sheet Metal Roofing
(916) 346-5436
533 Airport Blvd. #400, Burlingame, CA 94010